haven't got products delivered yet, next week, but the price was same as everywhere else not that special.Delivery and install were the difference.Gabe did a good... job of explaining it all.Overall, happy experience.read more
This company was able to accommodate us in an emergency; made arrangements for next day. Travis was on time and completed install promptly. Was very professional... and courteous. Highly recommend.read more
Even though we cannot reduplicate the leak Travis and Tom are excellent honest staff of Horizon Appliance‘s. Travis being the manager has offered a refund of the... problem we thought it was if we find out it’s a different problem. I really appreciate his honesty, the customer service is spectacular I wish I would’ve found Horizon Appliance repair many years back. Carly Bread more
Competent technicians. We're able to quickly diagnose an oven problem another repair service struggled with. The part required for repair took much longer than... expected to arrive but repair was completed before Thanksgivingread more
Tom was professional, prompt and quickly diagnosed the problem with our dryer. I wouldn't hesitate to recommend Horizon to others.
Amazingly fast service. Travis was extremely knowledgeable and fair in his pricing. I will definitely reach out to Travis again should another appliance break!
Horizon is great! Same day service. Very friendly and knowledgeable. Definitely recommended. 5 stars!
Travis at Horizon Appliance was great at diagnosing what was wrong with my Samsung refrigerator. I suspected the first company I called had misdiagnosed it so I... called Horizon to get a second opinion. I had a refrigerant leak, not a compressor failure. It was a costly repair, but not as costly as putting in a new compressor. I had to wait a while for the parts ( some had to come direct from Samsung), but I had a spare fridge in the garage to use in the meantime. Once the parts arrived, Travis did the repair quickly and efficiently, and even took the time to clean a part of the shelving that I couldn't figure out how to do. He told me he has over 16 years experience working on refrigerators, including the newer ones which are more complicated. I would highly recommend Horizon for appliance repairs because Travis knows how to do the repair correctly, and he is friendly and honest.read more
Great response. We worked with the owner, Travis in the past and Tom a couple of times. A great experience. Tom is very conscientious and respectful.
Travis was prompt and did a great job of getting my freezer back to working. I appreciate his good service.
Travis has been and was very responsive, this is probably the third time we’ve hired him. He diagnosed the problem and was very accommodating to get the repair... done in a timely manner. In our case, a different member of his team had to perform the repair. When I got home and tested the repair, my furnace didn’t turn on because the panel on the furnace was installed upside down and was falling off. I also don’t understand why he tried to peel off the brand sticker from the unit. A little more attention to detail would have been nice. We are very thankful for this and the other repairs they have done for us and will continue to use in the future.read more
Good service but dryer had to be fixed twice... all good now, would recommend this business to anyone needing service
Travis was able to fix my fridge within a day, it would’ve been within hours but the part was on order already. He was as professional as it gets and great in... general to interact with. He also told me how to prevent what happened so I had them clean my fridge at my rental. This is now my place for any repairs and/or maintenance.read more
Unlike many repair service providers, Horizon quickly diagnosed the issue and the part required. Once the part was available they scheduled a repair appointment... within days. The fridge is running like a champ. Other providers said they didn’t work on sealed systems. Our Horizon tech explained all fridges r sealed systems, there are just too many novices in the field. He was right based on our experience.read more
He came out and within 15 or 20 minutes diagnosed a problem he had to buy a part so he came back the following Monday and it took all of a half an hour. He also... talked to me about water filters.I would definitely do business with them againread more
I have used Horizon to service a furnace and fix appliances in a rental I own. They are very responsive and available when you need them. Definitely recommend
Very professional. Keep me updated as to what was going on. They fixed the mess the company from last year made.