dennis tye
1701385730
haven't got products delivered yet, next week, but the price was same as everywhere else not that special.Delivery and install were the difference.Gabe did a good... job of explaining it all.Overall, happy experience.read more
Rita Mcgowan
1701217094
This company was able to accommodate us in an emergency; made arrangements for next day. Travis was on time and completed install promptly. Was very professional... and courteous. Highly recommend.read more
Carla Burroughs
1700937562
Even though we cannot reduplicate the leak Travis and Tom are excellent honest staff of Horizon Appliance‘s. Travis being the manager has offered a refund of the... problem we thought it was if we find out it’s a different problem. I really appreciate his honesty, the customer service is spectacular I wish I would’ve found Horizon Appliance repair many years back. Carly Bread more
Eben Pelcyger
1700699966
Competent technicians. We're able to quickly diagnose an oven problem another repair service struggled with. The part required for repair took much longer than... expected to arrive but repair was completed before Thanksgivingread more
Catherine Dreher
1700695813
Tom was professional, prompt and quickly diagnosed the problem with our dryer. I wouldn't hesitate to recommend Horizon to others.
Nicole Everhart
1700609259
Amazingly fast service. Travis was extremely knowledgeable and fair in his pricing. I will definitely reach out to Travis again should another appliance break!
Dale Echnoz
1700521990
Horizon is great! Same day service. Very friendly and knowledgeable. Definitely recommended. 5 stars!
Julia Rath
1700167036
Travis at Horizon Appliance was great at diagnosing what was wrong with my Samsung refrigerator. I suspected the first company I called had misdiagnosed it so I... called Horizon to get a second opinion. I had a refrigerant leak, not a compressor failure. It was a costly repair, but not as costly as putting in a new compressor. I had to wait a while for the parts ( some had to come direct from Samsung), but I had a spare fridge in the garage to use in the meantime. Once the parts arrived, Travis did the repair quickly and efficiently, and even took the time to clean a part of the shelving that I couldn't figure out how to do. He told me he has over 16 years experience working on refrigerators, including the newer ones which are more complicated. I would highly recommend Horizon for appliance repairs because Travis knows how to do the repair correctly, and he is friendly and honest.read more
Denise Blubaugh
1699104901
Great response. We worked with the owner, Travis in the past and Tom a couple of times. A great experience. Tom is very conscientious and respectful.
Lois Abbuhl
1699035891
Travis was prompt and did a great job of getting my freezer back to working. I appreciate his good service.
Gustavo Cordero
1697505516
Travis has been and was very responsive, this is probably the third time we’ve hired him. He diagnosed the problem and was very accommodating to get the repair... done in a timely manner. In our case, a different member of his team had to perform the repair. When I got home and tested the repair, my furnace didn’t turn on because the panel on the furnace was installed upside down and was falling off. I also don’t understand why he tried to peel off the brand sticker from the unit. A little more attention to detail would have been nice. We are very thankful for this and the other repairs they have done for us and will continue to use in the future.read more
Cathy Vee
1645467418
Good service but dryer had to be fixed twice... all good now, would recommend this business to anyone needing service
Chris Mulinski
1645058026
Travis was able to fix my fridge within a day, it would’ve been within hours but the part was on order already. He was as professional as it gets and great in... general to interact with. He also told me how to prevent what happened so I had them clean my fridge at my rental. This is now my place for any repairs and/or maintenance.read more
David Sroka
1644956312
Unlike many repair service providers, Horizon quickly diagnosed the issue and the part required. Once the part was available they scheduled a repair appointment... within days. The fridge is running like a champ. Other providers said they didn’t work on sealed systems. Our Horizon tech explained all fridges r sealed systems, there are just too many novices in the field. He was right based on our experience.read more
Ken Rowe
1644361058
He came out and within 15 or 20 minutes diagnosed a problem he had to buy a part so he came back the following Monday and it took all of a half an hour. He also... talked to me about water filters.I would definitely do business with them againread more
dave roberts
1620340674
I have used Horizon to service a furnace and fix appliances in a rental I own. They are very responsive and available when you need them. Definitely recommend
barbara carey
1620337198
Very professional. Keep me updated as to what was going on. They fixed the mess the company from last year made.
