Pam Blignaut
15:28 29 Nov 22
Shout out to Travis and Horizon Appliance! We called over the Thanksgiving weekend needing our furnace repair asap--doesn't everyone in the winter? Horizon was not the first company I called, they were however the most responsive,... rationally priced, knowledgeable about our older furnace, and informed about what parts were needed and realistic about when we would get the parts in. And they didn't try to upsell us, just listened to me attempting to descibe the problem on the phone, took a look at the furance, gave me a quote and a timeline on which they followed through. I was comfortable having Travis in my house, my dogs treated him as a fun guest, and I trust their judgment on who is allowed in.Travis fixed our furnace promptly with the minimum of fuss--it was simply easy to use Horizon. I will be using Horizon for any HVAC or appliance needs I have in the future.read more