Testimonials

Davia Phillips

18:19 24 Mar 23

Fast, efficient service! I’m very impressed with this company’s swift service. They came out to review the dishwasher issue, gave me clear options in solving the problem and came out two days later to replace the part. Kind folks too!

Jeff “JB” Brekhus

22:53 18 Mar 23

Our technician was thorough quick and precise. Explain to me what had happened and how to fix it if it happened again thank you very much.

Krushna Swain

22:46 16 Mar 23

i had difficulty in accessing their main line number for a week nonody returned my call. but i would recommend the technician robert who did the work

Judy Rogers

18:49 09 Mar 23

Appliance service ::: Tom fixed my ice maker & installed a refrigerator door for me. He was personable, efficient and quick about his work. Did a great job. I'm very satisfied.

Ron Kertzner

17:52 28 Feb 23

Excellent work ethic. Resolves the appliance problem. Cares about the customer. Overall, a great experience.

Clif Barsky

23:35 21 Feb 23

Travis showed up in a timely manner, was very polite and knowledgeable. He did a great job diagnosing the issue with our microwave. I would highly recommend Horizon Appliance & HVAC for taking care of your needs.

Ryan Crawford

20:07 15 Feb 23

Travis with Horizon Appliance and HVAC provided excellent service for the furnace repair. He diagnosed the problem quickly, and was able to come back the next day with the needed part. The furnace is working normally again. Very happy... with the service we received!read more

Walt Nalli

20:49 11 Feb 23

Tom ran a full diagnostic on an electric oven. He researched parts to no avail and places to get a replacement oven.

Chris Blakeman

23:09 04 Feb 23

The price is right!They came and assessed my old dryer for a BnB I manage on the last job. I used them before to help fix a dishwasher too! They are my go to in Northern Colorado for appliance repair. Totally worth it and super... professional!read more

Alison Rzepiennik

16:16 04 Feb 23

Technician was helpful. Unfortunately I was not able to use Horizons services as my freezer was not repairable.

Bob Luxner

01:34 02 Feb 23

Robert replaced a water valve and hose on dishwasher, diagnostic done by Thomas, would use this business again

Tyler Twedt

19:26 31 Jan 23

Robert with Horizon HVAC arrived promptly and did a great job repairingour GE refrigerator.Would definitely recommend Travis andRobert from Horizon.

Indra Lusero

00:46 31 Jan 23

Travis came out to check our washer. It was fixed in under and hour and he was friendly and helpful too. Great experience from start to finish!

John Strobel

23:02 29 Jan 23

Refrigerator repair, was complex and it took a while but they worked to resolve the issue until they achieved success. Very professional and good to work with.

Allie Edgar

17:06 27 Jan 23

Travis came out to help with a broken dryer. He was extremely friendly and helpful and got the job done quickly. 10/10 would recommend!

clayton baxter

18:10 21 Jan 23

I signed up for a maintenance package and they came out to do a comprehensive review of numerous appliances. They made suggestions for maintenance and improvement and I will be following up with repairs on my own.

Casey Charlton

20:21 18 Jan 23

Great family-owned business with solid technology to back up their operations (text and email reminders, follow-ups with pictures and explanations). Was having issues with my dryer and stove top heating elements, and Travis came out... and gave a quote - based on the value of their maintenance packages, I signed up for one. Tom came out to my place twice, once for the dryer and once for the stove. Both were fixed extremely quickly and professionally. Was very pleased with the level of service and transparency.read more

Jim Kaeble

02:25 17 Jan 23

I broke my washing machine. Got an appointment for the next day. Machine was operating normally after an hour of work. Awesome. Great service. Super courteous and professional. Highly recommend this company.

Sharyl Paswaters

23:35 12 Jan 23

Fixed our refrigerator..we thought that we had to buy a new one..they fixed it that day 🥰👍

Lisa Gottwald

21:08 12 Jan 23

I had an issue w my dryer making noises. I called Horizon (via Thumbtack) and Robert my Tech was out as scheduled, very prompt, so nice and professional, I really like all the email/texts as reminders and that he was on his way day... of. Great Company! I have already recommended this company, thank you!Lisa G - Littletonread more

John Derosier

14:28 06 Jan 23

Ill Refridgerator .Initial response was quick and reasonable...had other issues pop up and tech was a little perplexed...a few communication breakdowns, bit ultimately Travis came through with knowledge and understanding. Went above... and beyond to make final repairs and works good as new.read more

JASON GARCIA

01:56 01 Jan 23

We were very happy with Travis from Horizon. The communication and honesty was awesome. He helped diagnose our problem with our dishwasher and gave us all the info we needed for our warranty! We would definitely reach out to Horizon... again!read more

Lisa Sellers

01:05 24 Dec 22

This was an ice maker diagnosis and replacement. Everyone associated with this job was extremely professional, knowledgeable, prompt and kind! I’ll definitely be calling them for other work! They granted me my Christmas miracle... 😁read more

Federico Garza

16:09 23 Dec 22

I liked the service, the technician was so nice and he did a great job.Thank you so much my wife is going to be so happy.

Sheila Ziegelheim

15:13 23 Dec 22

They responded right away and got the dryer's heating element repaired asap. They were also the most reasonable price for a service call.

Kym Hartman

05:07 22 Dec 22

This is an excellent company.Honest and reliable.I will never call any one else!Great family business.

Dusty Reid

00:45 22 Dec 22

Travis came over and repaired my furnace. He originally diagnosed the issue as a circuit board issue, but after doing more research he discovered it could be a rare fan motor issue. He first tried to replace the fan motor and that... fixed it.I am happy that Travis was available to fix the furnace especially right before this Arctic blast.Thank you!read more

Bernie Prince

11:02 19 Dec 22

Very easy to deal with, and the pricing for my repair was very realistic in today's economy. My tech was on time and took care of my issue in a timely manner. Definitely will call on Horizon again.

Stephanie

20:37 17 Dec 22

Travis came and diagnosed our dryer, ordered parts, and Tom came and did the repair. Both guys did a great job with the repair and communication. They were quick and pleasant.

renee mCCRUM

22:31 14 Dec 22

This company should get all five stars --very knowledgeable, courteous and prompt. I sold this house and The buyers are soon to move in. Unexpectedly, the dryer started really heating up...I called Horizon and they called me back... in less than one minute compared to others who took 24 to 48 hours to respond! I'm very happy that I called Horizon; these guys really know what they're doing and it now works like new. I am so relieved!read more

Ryan Turnbow

20:03 13 Dec 22

Cleared a plug in our refrigerator drain. We woke up to water on Monday & requested through Angi. Travis was at the house Tuesday at noon. He was finished up in about 1 hr. It was expensive but done promptly & with little hassle.

Yossi Ben Adato

16:17 01 Dec 22

Just had a technician from Horizon come by to look at our fridge, great company and service, Very polite and professional!!I highly recommend them for appliance repair and would defiantly use again!

Pam Blignaut

15:28 29 Nov 22

Shout out to Travis and Horizon Appliance! We called over the Thanksgiving weekend needing our furnace repair asap--doesn't everyone in the winter? Horizon was not the first company I called, they were however the most responsive,... rationally priced, knowledgeable about our older furnace, and informed about what parts were needed and realistic about when we would get the parts in. And they didn't try to upsell us, just listened to me attempting to descibe the problem on the phone, took a look at the furance, gave me a quote and a timeline on which they followed through. I was comfortable having Travis in my house, my dogs treated him as a fun guest, and I trust their judgment on who is allowed in.Travis fixed our furnace promptly with the minimum of fuss--it was simply easy to use Horizon. I will be using Horizon for any HVAC or appliance needs I have in the future.read more

Rami Elkhatib

20:24 26 Nov 22

Travis was very quick and able to address my issue over the phone/text messages when I described it.He came out and was able to alleviate my concern about my fridge drinking water!Didn’t take long, and now I have peace of mind. ... Great team for sure!read more

Jerry Griep

21:38 28 Jul 22

Honest, great communication, great workmanship. I would definitely use them again for other appliance repairs.

Kevin Rosenquist

15:49 11 Jun 22

I messaged Horizon on a Friday night and Travis was at my house the next morning and fixed our AC unit in an hour. Which was great considering it's going to be almost 100 degrees this weekend. Highly recommend Horizon!!

Donald Winarski

15:28 11 Jun 22

Travis refunded my money as soon as he was made aware of my problem. Issue was front office not properly communicating to him.

Amanda Fuss

01:20 11 Jun 22

Horizon Appliance & Repair was very professional, polite and knowledgeable. The part was not available due to supply chain issues, but Travis explained all my options. He went above and beyond and I will for sure use them again!

Kyle Tudor

18:47 11 May 22

Travis and team were incredible installing our ventless 2 unit A/C system. Within 1 day of contact, we had an install scheduled. They were a very fair quote compared to the others, were always on time, and professional with their... communication. Would 100% recommend!read more

Michelle DeVries

16:55 04 May 22

Our fridge stopped working and Horizon came out quickly to diagnose and repair. The repair was quick and the tech was friendly and knowledgeable. Will definitely call them in the future for any appliance problem we are having!

Cathy Vee

18:16 21 Feb 22

Good service but dryer had to be fixed twice... all good now, would recommend this business to anyone needing service

Chris Mulinski

00:33 17 Feb 22

Travis was able to fix my fridge within a day, it would’ve been within hours but the part was on order already. He was as professional as it gets and great in general to interact with. He also told me how to prevent what happened so I... had them clean my fridge at my rental. This is now my place for any repairs and/or maintenance.read more

David Sroka

20:18 15 Feb 22

Unlike many repair service providers, Horizon quickly diagnosed the issue and the part required. Once the part was available they scheduled a repair appointment within days. The fridge is running like a champ. Other providers said... they didn’t work on sealed systems. Our Horizon tech explained all fridges r sealed systems, there are just too many novices in the field. He was right based on our experience.read more

Ken Rowe

22:57 08 Feb 22

He came out and within 15 or 20 minutes diagnosed a problem he had to buy a part so he came back the following Monday and it took all of a half an hour. He also talked to me about water filters.I would definitely do business with... them againread more

Kim Francis

17:14 08 Nov 21

Travis was quick to reply and schedule our service call. He had all the parts on hand and got the job done quickly. I highly recommend Horizon for your needs.

Katie McEllistrim

16:44 08 Nov 21

Came three times to my house to repair my dryer. never fixed and I paid $250.EDIT: The owner came to my house and fixed the issue after seeing this review. timely service and my dryer works now.

Matt Buckley

19:09 04 Nov 21

Appreciate the work of Travis and team to help diagnose and fix my issue. They were responsive and prompt and took extra time and effort to help.

MP Bullock

16:13 02 Nov 21

Travis was prompt, communicative and amazingly efficient at fixing our oven. Had parts on hand to getting everything up and running within the hour. Will definitely use again!

sheryl thomas

16:33 01 Nov 21

I liked working with Horizon. They were friendly and knowledgeable. They got the job done quicker than expected. They repaired a refrigerator which has been working well for two weeks and checked on the operation of my furnace. They... were honest about everything and answered any questions we had. Well done!read more

jennifer schaufele

22:51 19 Oct 21

Travis was on time and fortunately, found the problem with our washer within minutes! He quickly fixed it and was in and out of our home in under half an hour. I will definitely reach out to Horizon first if we have problems with our... appliances in the future!read more

Molly Davis

01:01 10 Sep 21

It was easy to schedule and the company was very responsive with prompt communication. We worked with Denise to get scheduled and Tom was out technician, amazing! Tom quickly identified the problem with our washer and it was fixed in... no time! Great overall experience! Would use Horizon again and highly recommend to anyone!read more

David Metzel

19:38 26 Aug 21

Great service! Repairman was on time and had the part in his truck. Price was very reasonable too. Will recommend and use again.

Rebecca Sidener

18:15 26 Aug 21

Our freezer went out and although we researched and tried to do a repair ourselves, it still wouldn't work.One call/email on a Sunday and an immediate response was received from Travis and via email and an appointment for the next... morning to take a look was confirmed.Chris came in plenty of time before the end of the "window" and let us know when he was on his way.He diagnosed the problems, gave us an estimate and ordered the parts, with our approval. We paid half up front.The parts came in on the day expected, he again arrived on time and with notice, fixed the freezer in about 20 minutes and the bill was exactly as estimated.The $65 fee was applied toward the repair bill and invoices/estimates/receipts were sent both days.Chris was polite, friendly and efficient.I couldn't ask for more. Good job, Horizon! Thanks for your help!read more

Anne Hebert

02:41 08 Aug 21

We called Travis on a Saturday morning when we realized our air conditioning failed. He was able to come by that afternoon. He found that our furnace was also completely rusted out inside and gave us quotes to add coolant to the A/C... as a quick fix or an estimate to install a new A/C unit and furnace. We opted for the latter. Travis was very knowledgeable and professional. He was courteous and polite. His work was wonderful. The only reason my rating is 4-star is because he was held up due to a family emergency. He made it up by working until 9pm to finish the job. He is a very hard worker. I highly recommend.read more

dave roberts

22:37 06 May 21

I have used Horizon to service a furnace and fix appliances in a rental I own. They are very responsive and available when you need them. Definitely recommend

barbara carey

21:39 06 May 21

Very professional. Keep me updated as to what was going on. They fixed the mess the company from last year made.

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